WvG Coaching Privacy Notice

This Privacy Notice describes how WvG Coaching Limited ("WvG Coaching", "we", or "us") collects, uses, shares, and otherwise processes individually identifiable information ("Personal Information") that we collect from you when you visit our websites or purchase our products, or coaching services, or training services (collectively "Services").

1.   Categories of Personal Information Collected

We may collect the following data and categories of Personal Information when you interact with us via our Services. We may collect this Personal Information directly from you, or from third-party partners, applications, and advertising networks.

Personal Information, which may include your identifying data, including your name, title, organisation/company, address, email address, and phone number, as well as coaching goals and progress, your answers to onboarding forms and worksheets used during coaching and training, to

•  Communicate with you about your account.

•  Perform our obligations and exercise our rights under any agreement.

•  Ensure compliance with applicable law and respond to requests from government authorities, where required.

Commercial information, which may include your account and billing data, your contact data, the details of the Services you have ordered or purchased from us, and any billing and payment details you provide to us to

•  Create an account for you or the organization for which you work.

•  Manage the account.

•  Fulfil your order.

•  Provide you with customer service and technical assistance.

•  In the event of a merger, acquisition, sale, or similar transaction.

Device and Usage Data, which includes internet or other electronic network activity information, your internet protocol (IP) address, your login data, the web page you visited Before visiting our websites, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, unique device identifier (i.e. MAC address), Cookies, and other technology on the devices you use to access our websites. Usage data includes data that tells us how you use our Services. We may also

collect device data directly from our products, including location and telemetry data.

Note that we do not consider Device or Usage Data to be Personal Information except where we link it to an individual or where applicable law requires to

•  Provide, maintain, monitor, secure, debug, customize and optimize our Services.

•  Provide you with customer service and technical assistance.

•  Develop and improve our products and Services.

•  Perform our obligations and exercise our rights under any agreement.

•  Ensure compliance with applicable law and respond to requests from government Authorities, where required.

Marketing and Communication Data, which includes your preferences in receiving marketing from us and our third parties and your communication preferences, as permitted by applicable law, including with your consent where required, to provide you with marketing communications, promotional offers and updates on new products and services.

2.   Sharing of Personal Information

We may share your Personal Information, as permitted by applicable law, with trusted third-party service providers to help us provide, improve, protect, and promote our Services; with business partners and others as part of a business reorganization, including a merger,

acquisition, sale or similar transaction; with our auditors and advisors; to others when required to comply with a subpoena, court order, legal process, or governmental request; and to others to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims.

3.   Marketing Choices

You have control regarding our use of your Personal Information for direct marketing. If you no longer wish to receive any marketing communications, remain on a mailing list to which you previously subscribed, or receive any other marketing communication, you can choose not to

receive such communications at any time. Please follow the unsubscribe link in the relevant communication or contact us as detailed below.

4.   Cookies

We allow certain trusted partners to use cookies, web beacons, and similar tracking technologies (collectively, "Cookies") in our Services. Cookies are small amounts of data that are stored on your browser, device, communication, or the page you are viewing. This information might be about you, your preferences or your device and is mainly used to make the Services work as expected. The information does not usually directly identify you, but it can give you a more personalized web experience. Some Cookies are deleted once you close your browser, while other Cookies are retained even after you close your browser so that you can be recognized when you return to a website.

5.   How Do We Protect Your Personal Information?

We have implemented measures and procedures intended to protect individuals' privacy and ensure that data protection is integral to all processing activities. However, no security

measure can guarantee against compromise. You also have an important role to play in protecting your Personal Information. You should not share your member login details, including username and password, with anyone. If you have any reason to believe that your username or password has been compromised, don't hesitate to get in touch with us as detailed below.

6.   Data Subject Rights

Depending on your place of residence, you may have certain rights related to collecting and processing your Personal Information. The rights vary but may include:

•  Right to know whether, and for what purposes and from what source, we collect, process, and share your Personal Information.

•  Right to access, modify, or correct your Personal Information.

•  Where processing of Personal Information is based on consent, the right to withdraw your consent to such processing.

•  Right to opt-out of the sale of your Personal Information. We note that we have not and do not sell your Personal Information.

•  Right to object to decisions based on profiling or automated decision-making that produce legal or similarly significant effects on you. Note that we do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or otherwise significantly affects you.

•  Right to restrict the processing of your Personal Information or object to processing of your

Personal Information carried out pursuant to (i) our legitimate interest or (ii) performance of a task in the public interest.

•  Right to data portability, which means that you can request that we provide certain Personal Information about you in a machine-readable format.

•  Right to deletion, erasure, or the right to be forgotten, which means that you can request deletion or removal of certain Personal Information we process about you.

•  Right to appeal the decisions we make regarding the processing of your Personal Information. You may exercise this right by replying to the correspondence you receive from us,

or by contacting us at the address listed at the end of this Privacy Notice.

•  Right to lodge a complaint with a regulator located in the jurisdiction of your residence, place of work, or where an alleged violation of law occurred.

You may exercise these rights, to the extent they apply to you, by contacting us as outlined at the end of this Privacy Notice. Note, however, that we may request certain reasonable

additional information, which may include Personal Information, to help us authenticate your identity and your request and to clarify or understand the scope of the request. We will respond to a valid request relating to your rights within one month of receipt or within three months where a request is complex or challenging.

7.   Cross-Border Data Transfers and Onward Transfers to Third Parties

We may transfer Personal Information to various jurisdictions as necessary for the purposes described above, including to jurisdictions that may not provide the same level of data

protection as your home country. We provide appropriate protections for cross-border transfers as the law requires for international data transfers. For transfers originating from the European Economic Area ("EEA"), we implement standard contractual clauses approved by the European Commission, and other appropriate solutions.

8.   Third-Party Sites

Our website may include links to third-party websites, plug-ins and applications.

Clicking on those links or enabling those connections may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy or practices. We encourage you to read the privacy notices and policies of every website you visit.

9.   Data Retention

We retain the Personal Information described above only for the period necessary to fulfil the purposes outlined in this Privacy Notice and as otherwise needed to address regulatory and legal rights and obligations.

10. Changes to this Privacy Notice

We may update this Privacy Notice occasionally as our Services and privacy practices change or as required by law. The effective date of our Privacy Notice is posted above, and we encourage you to visit our websites periodically to stay informed about our privacy practices.

We will post the updated version of the Privacy Notice on our websites and ask for your consent if legally required.

11. ICO

We are registered with the Information Commissioner’s Office (“ICO”) as;

Organization: WvG Coaching Limited

Reference: ZB075169 Data Protection

Officer: Mrs Wanda van Gelderen

Registered address: Suite 9, 30 Bancroft, Hitchin, Hertfordshire, SG5 1LE, UK.

For more information

visit: https://ico.org.uk/

12. Contact Us

If you would like to exercise any rights you may have, as detailed above, or you have questions or concerns about this Privacy Notice, please get in touch with us at: 
Mailing address:  21 Summer Close, Byfleet, Surrey KT14 7RY, UK.
Phone:  +44 (0) 7894 962209
Email: [email protected]